ConsultingFM information systems exist to support and enforce the business processes and workflow rules of organizations. ADSI combines its customer’s knowledge of their own business with years of its own experience and technical expertise to develop and implement facility management solutions that works for them.
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TrainingADSI’s approach to training is to teach each person to use the software to do his or her job. This task-based training may take ten minutes or a few hours depending on the person, their job and the software. The company provides flexible training that can be held on-site, off-site or online. Knowledge retention is augmented with the use of a robust help menu from ARCHIBUS.
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Data Migration & IntegrationMost organizations have islands of information that exist in spreadsheets, hard copy or reside in other software applications. ADSI bridges that information so it can be shared efficiently throughout the organization.
Integration is achieved with off-the-shelf solutions or through the development of applications from the ground up. ADSI’s clients successfully process data between ARCHIBUS and AutoCAD, BIM, ESRI, SAP, Lawson, Workday, PeopleSoft and other applications. |
Implementation ADSI's IWMS/CAFM implementation services turn recommendations into action. The company provides a detailed implementation plan, clearly identifying schedules, pricing, milestones and deliverables. Understanding that cost, timeline and functionality are an organization’s top FM priorities, ADSI clearly outlines each step and ensures customers' expectations are met on time and on budget. The extensive expertise of ADSI project managers enables them to foresee and overcome obstacles to keep projects on track.
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SupportProficiency using a new software application takes time. No matter how much training and documentation is received, there are times when help is needed. ADSI offers several levels of support packages, so clients only pay for the level of support they need. Support is available via phone, email, WebEx, or on-site. ADSI’s support team has an in-depth knowledge of ARCHIBUS and custom enhancements. In many cases, they have helped deploy a client’s application, making them immediately familiar with the nuances of that organization’s unique CAFM solution.
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HostingOver 20 years ago, ADSI began hosting ARCHIBUS for organizations and is currently the only business partner that operates its own data center. Currently, the company hosts five organizations with global deployments of ARCHIBUS. Hosting an implementation with ADSI reduces the burden on an organization’s internal IT department. The company offers a secure, redundant environment to host applications. ASP or SaaS options are available at a low monthly fee and deployment is typically less than 4 hours. Security is a top priority with 24-hour electronic and physical monitoring, plus ICSA-certified firewalls. ADSI can provide FedRAMP environments for customers who require that level of security. As a testimony to the company’s reliability and security, ADSI’s first hosting client has now been a continuous customer for over two decades |
